Legal Notice

Please read this Legal Notice carefully before accessing or using the Website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this Agreement, you may not access or use the Website.

Semira is a trading name of Soomoro LTD, registered in England and Wales, Company number: 16721908 with registered office: 5, Brayford Square, London E1 0SG UNITED KINGDOM.

The website belongs to the company Soomoro LTD (hereinafter, "the Company") and is hosted by Shopify Inc. (hereinafter, "the host"). The host provides the online e-commerce platform allowing the sale of our products and services.

By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependent of you to use this site.

 

1. Objective

These general conditions of sale aim to:

• To define the contractual relationships of "Soomoro LTD" the company registered in the United Kingdom.
• To define the conditions applicable to any purchase made through the Website, whether the buyer is a professional or a consumer.

The Company reserves the right to modify the terms and conditions at any time. Where applicable, the applicable conditions will be those in force on the date of the order by the buyer.

The sale, when concluded, occurs between the seller and the buyer to the exclusion of Soomoro LTD who provides and manages the website.

By accessing and using the Website in any way, including browsing it, creating an account or contributing to the content or other materials of the Website, you understand, acknowledge and agree expressly be bound by the terms of use.

By agreeing to these Terms of Use, Buyer represents that it has reached the age of majority in the State in which Buyer resides. The use of our products for illegal or unauthorized purposes is prohibited.

2. Characteristics of the goods and services offered

The products and services offered are those which appear in the catalog published on the Company's website and are offered by a duly identified Seller who assumes responsibility for them to the exclusion of Soomoro LTD.

These products are offered for sale while stocks last.

The photographs and colors of the products illustrated on the website provided by the Seller under his responsibility cannot in any way guarantee perfect similarity with the product offered, mainly with regard to the colors.

3. Prices

On the payment page, the main price is displayed as well as VAT. However, in certain cases, VAT, other taxes, customs duties and/or fees collected by your destination country will be the responsibility of the buyer.

The Company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

In the event of an error relating to VAT, it may be subject to regularization in accordance with the applicable rules.

The prices indicated do not include order processing, transport and delivery costs as far as they are applicable.

4. Geographic area

The Company reserves the right, without obligation, to restrict sales of their products or services to any person, geographic region or jurisdiction or to limit the quantities sold.

5. Orders

It is the buyer's responsibility to provide complete and accurate information and to confirm the information and content related to the various items they wish to purchase via the information provided before submitting an order.

It is assumed that the buyer has full knowledge and understanding of the details of the items he purchases when submitting the order, the Company cannot be held responsible for problems arising after the sale, and resulting from a misinterpretation of information and related content on the Website.

Once the items are selected, they will be added to the buyer's cart. The buyer must then:

•  Complete the identification form on which he will indicate all the requested contact details or give his customer number if he has one;

•  Validate your order after checking it;

•  Make payment under the conditions provided;

•  Confirm your order and payment.

• The Company is not responsible if the information made available on the Website is not accurate, complete or current.

  The Company reserves the right to refuse any order entrusted to it. It may, at its sole discretion, limit or cancel the quantities purchased per person, per household or per order.

  These restrictions may include orders placed by or with the same customer account, credit card, and/or orders using the same billing and/or shipping address.

  The buyer confirms that he is not a merchant or places an order for resale purposes.

  In the event of modification or cancellation of an order, the Company will attempt to inform the buyer by contacting the email address and/or billing address/telephone number provided at the time of ordering.

  It reserves the right to limit or prohibit orders which, in their fair judgment, appear to have been placed by dealers, resellers or distributors.

  Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase or other conditions.

  All data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will constitute signature and acceptance of the operations carried out between the buyer and the seller to the exclusion of Soomoro LTD.

  The Company will communicate by email confirmation of the registered order.

6. Links with third parties

The Company may provide buyers with access to third party payment instruments or means over which it has no control or influence and which buyers choose to use under their own responsibility in accordance with the conditions established by said third parties.

Therefore, no liability arises on the part of the Company. Any use by you of third party tools is entirely at your own risk and you must ensure that you are aware of and agree to the terms under which the tools are provided by relevant third party providers.

Certain content, products and services available through the Company's service may include materials from third parties or content posted by third parties on web pages.

URL links on the Website may direct you to third party websites that are not affiliated with the Company.

The Company is not liable for any damages or harm related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third party websites.

Please review third party policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, concerns or questions regarding third party products should be directed to the third party in question.

7. Errors, inaccuracies and omissions

In the event of information containing typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability, the Company reserves the right to correct, modify, update the information, or to cancel orders if the information contained in the Service or on any associated website is inaccurate, at any time and without notice (including after submission of the order).

8. Withdrawal

Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from receipt of their order from the seller to return the product to the seller for reimbursement without penalty. Please note that return costs are the responsibility of the buyer.

Please send us a full email informing us of your return to the following address: info@semiraofficiel.com

9. Termination

If, in the opinion of the Company, customers fail to comply with or are suspected of not having complied with any of the terms or provisions of these Terms of Service, the Company may terminate this Agreement at any time, without notice to the seller and you will remain liable for all amounts due up to and including the termination date.

10. Payment terms

Payments made through the Website are made by credit card either by: Visa, MasterCard, Paypal, online banking, Apple Pay, etc.

To minimize the risk of unauthorized access, the buyer's credit card details are encrypted.

Once the order is received, the Company requests pre-authorization on the card to ensure there are sufficient funds to complete the transaction.

No information regarding the financial transaction is retained or recorded.

11. Expeditions

The Company ensures the sale but is not responsible for shipping the products ordered through the Website. The Seller ships the products mainly from China. The transport of goods is entrusted to another logistics chosen by the seller.

The products are shipped directly to the customer's home.

12. Delivery

Deliveries are made to the address indicated during purchase confirmation which can only be in the agreed geographical area.

Delivery time differs depending on processing time, order verification and quality control within 24-48 hours after order confirmation and production.

Production and delivery are indicated at the time of payment, it may vary between 5 to 15 working days.
The Seller aims to deliver orders as quickly as possible. However, sometimes during specific periods deliveries may take longer. Due to customs or geopolitical constraints, due to various logistical restrictions, the delivery time may be longer than usual. All necessary special precautions regarding order processing and security are taken into account.

When the package is delivered to the carrier, it is considered to have been delivered to the buyer, the risk of loss or damage passes from the seller to the buyer. Therefore, in the event of damage during transport, the reasoned complaint must be made to the carrier within three days of delivery. The Seller's liability is no longer engaged, that of Soomoro LTD anyone who is not a party to the sale is excluded anyway.

Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract with the Seller may be terminated and the buyer reimbursed.

However, in the event of a delivery or other problem, the Company undertakes to do everything in its power to contact the seller and/or the carrier in order to resolve the situation.

13. Reviews and comments

If, Buyer submits certain specific submissions, proposals, such as contest entries, or if, without our request, Customer submits creative ideas for suggestions, proposals, designs or other materials, online, by email, postal mail or otherwise, the customer agrees that the Company, edits, copies, publishes, distributes, translates and uses in any manner, on any medium, the comments submitted to them and abandons any claim as intellectual property, payment or compensation to the company to which it transmits any rights.

The Company is under no obligation to keep comments confidential; to pay compensation for any comments; or respond to any comments. Comments are the responsibility of their author.

Company may, without obligation, monitor, edit or remove content that it deems illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property or these terms and conditions of use. 'use.

Buyer agrees that Comments may not violate the rights of others including copyrights, trademarks, privacy, personality or any other personal or proprietary rights.

Buyer further agrees that its comments will not contain defamatory or otherwise unlawful, offensive or obscene content, computer viruses or other malware that may in any way affect the operation of the Website or any advertising, solicitation or commercial, religious, political content, targeting of people or institutions, conflicting or irrelevant messages.

The buyer cannot use a false email address, false identity, claim to be someone other than himself or mislead about all or part of the information concerning him (age, status of merchant or not, gender, location,...), or mislead the Company or a third party as to the origin of a comment.

The buyer is solely responsible for the comments he makes and their accuracy. The Company assumes no responsibility for comments posted by the customer or others.

14. Guarantee

In the event of a complaint about your order, please contact customer service by email at info@semiraofficiel.com as soon as possible upon receipt of your package. in order to allow the Company to inform the Seller and/or the Carrier if applicable.

The guarantee, given by the Seller, can no longer be exercised beyond 30 days from the date of receipt.

In the event of non-conformity of a product sold, it may be returned to the Seller via who will reimburse it.

Any complaint for an order will be impossible beyond 60 days from the invoice date.

15. Responsibility

During the online sale, the Seller assumes responsibility and the Company, which limits itself to making available the platform hosted by Shopify inc, is bound by an obligation of means, its liability cannot be incurred for damage resulting from the use of the Internet network, access to third party content, network or configuration problem such as data loss, intrusion, viruses, service interruption or other unintentional problems.

16. Personal data

Submission of personal information through the Website is governed by the Privacy Policy.

17. Intellectual property

All information and content relating to the items displayed on the Website, including, price, details, dimensions, weight, descriptions and specifications of the items are translated by us from information obtained from sources of Seller and the items or related information are not owned, manufactured, sold or approved by Seller.

The collection, arrangement and assembly of all content on the Website belongs exclusively to the Company.

19. Applicable laws

This agreement will be governed and interpreted according to United Kingdom laws. If the buyer is resident in a country of the European Union, he also benefits from the rights protecting him under the mandatory provisions of the law and the applicable provisions of the country of residence.